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Rapport Marketing® Ideas on business development, relationship management, presentations, and communications that will help you in your law practice.
These articles provide a wealth of information on business development, client relationship management, presentation, and communication issues. Many of these articles have appeared in the monthly magazines of several metro Bar Associations throughout the State of Ohio these last few years.
Adobe pdf download
mp3 download
Each podcast is 3 to 6 minutes in length. Take a quick break from your work and listen to these great ideas. Or download them to your iPod or mp3 player and listen to them at your convenience. These topics are also available in article format as Adobe pdf downloads. In order to download the mp3 files to your iPod, you will need iTunes (a free download). The podcasts are also being broadcast on the iTunes website.
| Five Tips on Thinking Ahead of Your Clients |
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| Returning Phone Calls, Why It's Important |
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| The Eyes Have It! |
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| Reducing Client Apprehension |
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| How Would Your Clients Rate You in the Following Areas? Part I |
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| How Would Your Clients Rate You in the Following Areas? Part II |
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| How to be Persuasive in All Your Communications |
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| Telling Stories to Get Your Point Across |
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| Why Do Clients Do Business With You? |
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| Professional Development for Lawyers: There's More to it Then You Think |
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| Meeting a Prospective Client |
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| Stimulating Client Relationships |
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| The Client and Prospect Interview Process |
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| Questions You Need to Ask About Your Practice |
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| Listening to Clients |
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| Four Cornerstones of Successful Client Relationships |
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| Expand Your Business by Matching Your Practice Area to Your Market |
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| Educating Partners and Associates on Cross-Selling |
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| Educating Clients Through Seminars |
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| Using Video to Critique Your Presentations |
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| Take the Fear Out of Presenting |
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| How to Run an Effective Meeting |
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| Planning and Conducting Successful Retreats |
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| Really Getting to Know Your Clients |
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| How to Let Go and Delegate Effectively |
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| Teaching Your Colleagues How to Get You Business |
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| How to Differentiate Yourself from the Competition |
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| Eight Rainmaking Techniques for Client Development |
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| Check Your Client Development IQ |
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| Succession Planning-Why It's Important |
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| The Challenges of Making Presentations |
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| Speak With Passion-Not With Visuals |
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| Capturing Your Audience in Five Seconds! |
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| What is Marketing? |
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| Five Client Development Activities a Day |
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| Goal Setting for Lawyers |
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| The Bombastic Billable Hour |
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| Developing a Personal Focus Statement |
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| Managing Your Time-Getting it All Done |
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| Ask Your Client These Questions |
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| Growing Your Network-Increasing Your Referrals |
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| Working the Room at Networking Events |
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| Getting the Business you Want |
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| Business Development Training-a Must for Law Firm Associates |
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| Staying in Touch With Clients |
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| Questions Lawyers Ask About Client Communications |
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| Attracting New Clients |
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| Value and Price |
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| Communication Problems and How to Correct Them |
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| Understanding a Client's Business |
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| Getting the Most from Your Staff |
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| Helping Clients Take Advantage of Opportunities |
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| Connecting With Your Network |
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| Connecting to New Business |
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| An Idea to Better Serve Your Small Business Client |
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| Keeping Your Clients Satisfied |
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| Business Development Takes Patience, Persistence and a Plan |
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| Four Step Business Development Process |
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| The Gold Standard for Client Expectations |
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| Asking for the Business |
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| Enhancing Client Relationships through Engagement Letters |
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| Demonstrate Your Expertise by Publishing |
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| Lead With Your Strengths |
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| Three Key Activities for Business Development |
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| Nothing Happens Until a Sale is Made |
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| Creating Value for Your Client |
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| How Do You Look at the World? |
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| Take Ten Minutes Today to Improve Your Bottom Line |
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| What To Do When the Economy Slows |
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| Get the Most From a Personal Coach |
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| What's it Like at Your Law Firm? |
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